About Daniel Gorld — B2B CRM Consultant

CX-Waves is a personal collection of notes by Daniel Gorld, B2B CRM and process consultant at cbs CX (The cbs Group Salesforce Consultancy).

With 20+ years of experience in industrial B2B and discrete manufacturing across the DACH region, Daniel works at the intersection of customer experience, CRM systems and sales/service processes.

Contact

Reach Daniel via LinkedIn or through cbs CX (The cbs Group Salesforce Consultancy).